phcc6 Privacy Policy

1. Introduction

1.1 phcc6 takes data privacy seriously. Every Filipino player who registers a phcc6 account entrusts us with personal information, and we understand the responsibility that comes with that trust. This Policy is our commitment to transparency about how that information is handled — not a compliance document buried where no one reads it, but a genuine explanation of our data practices written in plain enough terms to be useful.

1.2 This Policy applies to all personal data collected by phcc6 through the phcc6.vip website, the phcc6 mobile browser application, account registration processes, KYC verification procedures, payment transactions, customer support interactions, and any other channel through which phcc6 collects personal information from Members or prospective Members.

1.3 This Policy should be read in conjunction with the phcc6 Terms & Conditions (available at /terms-conditions) and the phcc6 Responsible Gaming Policy (available at /responsible-gaming).

2. Data Controller

2.1 phcc6 is the data controller in respect of personal data processed under this Policy. As data controller, phcc6 determines the purposes and means of processing personal data collected through the phcc6 platform.

2.2 phcc6 operates under a PAGCOR license and processes personal data subject to both the Philippine Data Privacy Act of 2012 (RA 10173) and PAGCOR's applicable regulatory requirements regarding player data management and anti-money laundering (AML) compliance.

3. Categories of Personal Data We Collect

3.1 Registration and Identity Data

When you register a phcc6 account, we collect: full legal name, date of birth, nationality, residential address, email address, and mobile phone number. This information is required to create and administer your account and to perform identity verification.

3.2 KYC and Verification Data

As part of PAGCOR-mandated KYC requirements and our AML compliance obligations, phcc6 may collect: copies of government-issued photo identification (e.g., Philippine passport, UMID, driver's license), proof of address documents, selfie photographs for liveness verification, and documentation regarding the source of funds where required by AML regulations.

3.3 Financial Data

phcc6 collects information necessary to process deposits and withdrawals, including GCash or PayMaya account references, bank account details (account name, account number, bank name), and USDT wallet addresses where applicable. phcc6 does not store full credit or debit card numbers on its own systems.

3.4 Gaming and Transaction Data

phcc6 logs all gaming activity on the platform, including: game sessions played, wager amounts, game outcomes, bonus activations and wagering, deposit and withdrawal transaction records with timestamps, and responsible gaming tool activations (e.g., deposit limit settings, self-exclusion requests).

3.5 Technical and Device Data

When you access phcc6, we automatically collect certain technical data, including: IP address, device type and operating system, browser type and version, session timestamps, and pages visited. This data is used for security monitoring, fraud prevention, and platform optimization.

3.6 Communications Data

phcc6 retains records of communications between Members and the phcc6 support team, including Live Chat transcripts and email correspondence. These records are retained for quality assurance, dispute resolution, and compliance purposes.

4. How We Collect Personal Data

phcc6 collects personal data through the following means:

• Direct collection: Information you provide when registering, completing KYC, initiating transactions, contacting support, or participating in promotions;
• Automated collection: Technical data collected automatically through cookies, log files, and similar technologies when you access the phcc6 platform;
• Third-party sources: KYC verification providers, payment processors, and fraud prevention services may provide or confirm information about you as part of verification and compliance processes;
• PAGCOR and regulatory sources: Information may be received from PAGCOR or other Philippine regulatory authorities in connection with compliance reviews or regulatory inquiries.

5. Purposes of Processing

phcc6 processes personal data for the following specific purposes:

• Creating and administering phcc6 Member accounts;
• Verifying Member identity and age (21+) in compliance with PAGCOR requirements;
• Processing deposits, withdrawals, and other financial transactions;
• Detecting and preventing fraud, money laundering, and other prohibited conduct;
• Complying with PAGCOR regulatory requirements, including player reporting obligations;
• Complying with Philippine anti-money laundering laws (Anti-Money Laundering Act, AMLA);
• Administering bonuses, promotions, and the phcc6 VIP program;
• Providing customer support and resolving Member disputes;
• Operating responsible gaming tools and monitoring for problem gambling indicators;
• Sending service communications (account notifications, security alerts, regulatory notices);
• Sending marketing communications where Member consent has been obtained;
• Analyzing platform usage to improve the phcc6 product and Member experience;
• Maintaining security of the phcc6 platform and protecting against cyber threats.

6. Legal Bases for Processing

phcc6 processes personal data on the following legal bases under the Philippine Data Privacy Act:

• Contractual necessity: Processing required to perform the phcc6 Member agreement (account administration, payment processing, game delivery);
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA requirements, and other applicable Philippine law;
• Legitimate interests: Processing for fraud prevention, security monitoring, and platform improvement where phcc6's interests do not override Member rights;
• Consent: Processing for marketing communications, where phcc6 relies on your affirmative consent, which you may withdraw at any time.

7. Data Sharing and Disclosure

7.1 phcc6 does not sell or rent personal data to third parties. Data sharing is limited to the following categories of recipients:

• Payment service providers: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, UnionBank, and other payment processors, solely to the extent necessary to process transactions;
• KYC and identity verification providers: Third-party services that assist phcc6 in verifying Member identity and age in compliance with PAGCOR KYC requirements;
• Game providers: Software providers (such as Evolution, Pragmatic Play, PG Soft, and others) whose games are hosted on the phcc6 platform may receive limited technical data necessary for game session management;
• PAGCOR: phcc6 is required to provide player data to PAGCOR upon request or as required by PAGCOR's regulatory reporting requirements;
• Philippine law enforcement and courts: phcc6 will disclose personal data to Philippine law enforcement authorities, the Anti-Money Laundering Council (AMLC), or courts where required by law or valid legal process;
• IT and infrastructure service providers: Cloud hosting, cybersecurity, and other technology service providers who process data on phcc6's behalf under binding data processing agreements.

7.2 All third parties who process personal data on phcc6's behalf are required to handle that data in accordance with applicable Philippine data privacy law and phcc6's data protection standards.

8. Cookies and Tracking Technologies

8.1 phcc6 uses cookies and similar tracking technologies on the phcc6.vip website. Cookies are small data files stored on your device that help phcc6 recognize returning Members, maintain login sessions, and analyze platform usage.

8.2 phcc6 uses the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function — login session management, security tokens, and basic navigation. These cannot be disabled without preventing platform use;
• Performance cookies: Anonymous analytics data used to understand how Members navigate phcc6 and identify areas for improvement;
• Functionality cookies: Cookies that remember your preferences (language, display settings) to improve your experience;
• Marketing cookies: Used where you have consented to receive personalized offers and promotions relevant to your gaming activity.

8.3 Members can manage cookie preferences through browser settings. Disabling non-essential cookies will not prevent access to phcc6 core gaming features.

9. Data Security

9.1 phcc6 implements appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption of sensitive data at rest, including payment details and KYC documents;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits and penetration testing;
• Two-factor authentication requirements for internal administrative access;
• Incident response procedures for data breach detection and notification.

9.2 In the event of a personal data breach that poses a risk to Member rights, phcc6 will notify the National Privacy Commission (NPC) and affected Members in accordance with the requirements of the Philippine Data Privacy Act within the prescribed notification periods.

10. Data Retention

10.1 phcc6 retains personal data for the following periods:

• Active account data: Retained for the duration of the Member's active account relationship with phcc6;
• Post-closure account data: Retained for a minimum of five (5) years following account closure, in compliance with PAGCOR regulatory record-keeping requirements and Philippine AML obligations;
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the transaction to which they relate, as required by the AMLA;
• Support communications: Retained for three (3) years following the relevant interaction, for dispute resolution and quality purposes;
• Marketing consent records: Retained for the duration of consent and three (3) years thereafter.

10.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act, phcc6 Members have the following rights with respect to their personal data:

• Right to be informed: The right to know what personal data phcc6 holds about you and how it is being processed — addressed by this Policy;
• Right to access: The right to request a copy of the personal data phcc6 holds about you;
• Right to correction: The right to request correction of inaccurate, incomplete, or outdated personal data;
• Right to erasure: The right to request deletion of personal data where phcc6 no longer has a legal basis for its retention, subject to regulatory retention requirements;
• Right to object: The right to object to processing based on legitimate interests, including for direct marketing purposes;
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) where you believe phcc6 has violated your data privacy rights.

To exercise any of these rights, contact phcc6 via the 24/7 Live Chat in your account dashboard or email our Data Protection Officer at [email protected] (plain text — not a clickable link). phcc6 will respond to verified data subject requests within fifteen (15) business days.

12. Children's and Minors' Privacy

12.1 phcc6 does not knowingly collect or process personal data from individuals under the age of 21. The phcc6 platform is strictly for adults aged 21 and above, as required by PAGCOR regulations.

12.2 If phcc6 becomes aware that personal data has been collected from an individual under 21, the associated account will be immediately closed, all personal data will be deleted to the extent not required for regulatory reporting, and the matter may be reported to PAGCOR.

13. Cross-Border Data Transfers

13.1 phcc6's primary data processing occurs within the Philippines. However, some service providers — including game software providers and cloud infrastructure services — may process data in other jurisdictions.

13.2 Where personal data is transferred outside the Philippines, phcc6 ensures that appropriate safeguards are in place, including contractual data protection clauses requiring the recipient to maintain data protection standards consistent with Philippine law.

13.3 phcc6 does not transfer personal data to jurisdictions without adequate data protection frameworks without implementing appropriate safeguards.

14. Changes to This Privacy Policy

14.1 phcc6 may update this Privacy Policy from time to time to reflect changes in our data practices, Philippine legal requirements, or PAGCOR regulatory obligations. The date of the most recent revision is displayed at the top of this page.

14.2 Material changes to this Policy will be notified to registered Members via email or in-platform notification. Continued use of phcc6 following notification of a material change constitutes acceptance of the revised Policy.

15. Contact Us & Data Protection Officer

15.1 phcc6 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy.

15.2 You may contact phcc6's DPO or our privacy team through the following channels:

• 24/7 Live Chat: Available in your phcc6 account dashboard after login — fastest response for urgent privacy concerns;
• General support: [email protected]
• Data Protection Officer: [email protected]

15.3 For complaints that phcc6 has not adequately addressed, you have the right to file a complaint with the National Privacy Commission of the Philippines through official NPC channels.